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SSBIO PHARM Co., LTD
Shoppimg Mall KOR admin
  • Customer Service
  • Customer Service
    • Customer Service

    홈페이지를 방문해주셔서 감사합니다.

    Customer Service

    SSBIO PHARM is always with our customers.

    Operation hours Information

    Operation hours

    Monday to Friday from 08:30 AM to 05:30 PM

    Days off : Weekends and public holidays.

    Landline

    +82-2-1800-3886

    call maybe charged

    - We would like to inform you that if normal consultation becomes difficult due to verbal abuse, swearing, or any other form of inappropriate behavior towards our customer service representative, a warning will be issued and the consultation service may be terminated. This is done to ensure the protection of our customer service staff.
    - Article 26-2 of the Industrial Safety and Health Act: Measures to prevent health hazards caused by customer's verbal abuse, etc.

    Procedure information


    Consumer Dispute Resolution Standards

    We will exchange or refund the consumer for valid consumer damages in accordance with the Consumer Dispute Resolution Standards set forth by the Fair Trade Commission.

    Customer Feedback  

    * Required information.

    • Classification
    • Inquiry type
    • Name
    • Contact Detail
    • Phone
    • E-mail
    • Address
    • Product Name
    • Title
    • Inquiry
    • Attachment1

      ※ Only upto 2M

    • Attachment2

      ※ Only upto 2M

    • Captcha
      Please enter the numbers in the order they appear to verify and prevent automated registration.

    The purpose of collecting personal information
    The purpose of collecting personal information is to provide you with personalized services and tailored information that is specific to SSBIO PHARM. Only the minimum necessary information is collected to ensure the provision of customized services. The collected information is used solely for the purpose of enhancing your user experience and providing relevant content and services. Please be assured that we prioritize the protection and confidentiality of your personal information in accordance with applicable privacy laws and regulations.

    All personal information of registered members and visitors to SSBIO PHARM is collected for the sole purpose of providing basic services. Your personal information will not be used for any other purposes or disclosed to third parties without your consent. SSBIO PHARM takes full responsibility for any damages incurred by members regarding their personal information.

    If you withdraw your consent for the collection or use of personal information, SSBIO PHARM will not collect any further personal information, and your personal information will be deleted simultaneously with the withdrawal.

    The personal information that is collected and the methods of collection
    SSBio Pharm strictly limits the collection of sensitive personal information and only collects the minimum information necessary for providing services to users.

    * Mandatory item: Name
    * Mandatory items: Email address, website address, phone number (mobile), address

    The retention and use period of personal information

    SSBIO PHARM website will retain your personal information during your use of the services provided by the SSBIO PHARM website for the purpose of providing personalized services. However, if you wish to withdraw or if your visitor status is revoked in accordance with the terms and conditions of the SSBIO PHARM website, all of your registered visitor information will be completely deleted and securely processed to ensure that it cannot be accessed or used for any purpose.

     
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